Problem

If the Ionmax Leone (ION625) is able to switch on, but the fan has stopped functioning and no water is being collected, it is an indicator that the unit’s pre-filter needs to be cleaned.

Solution

Clean the pre-filter via light vacuuming or wiping down with a damp cloth. Reinsert the filter cover and hold down the sleep/reset button for five seconds. Your Ionmax Leone should resume working as usual.