If the breathalyser start up or countdown sequence time is taking longer than usual, it could be because:
Possible Cause #1
Battery power is low
Solution
Replace with a new set of batteries. Read more on What batteries can I use with my breathalyser?
Possible Cause #2
Unit requires calibration
Solution
If your unit has not been calibrated in the last 6 months, regardless of the number of use, book your unit in for calibration at https://andatech.caltrace.com
If none of the above applies to your issue, please contact us by clicking on "New Support Ticket" above.