Applicable to breathalyser calibration bookings as an add-on and for Gold calibration management plans.

Shipping insurance covers loss or damage to your device during transit.

This means that if you sent your unit back with Australia Post, and the parcel goes missing or is damaged, then we will replace the unit for you at no extra cost.

Note that the shipping insurance is only valid if you have posted your unit over the counter with Australia Post and obtained a lodgement receipt for it. 

For missing parcels, an Australia Post report is required (we will handle it from our end) and for damaged parcels, we will need proof of substantial, irreparable damage.