Account and Product Registration

How to register or edit account or product details on Caltrace.

How do I register an account?
1. From https://andatech.caltrace.com kindly register using the “Create a new account” tab 2. Fill in the form and click "register". Fiel...
Wed, 30 Jun, 2021 at 4:52 PM
How to register a new product?
1. Log in to your CalTrace account. Kindly refer to this on if you do not have an account. 2. After signing in, from the home page click on Products, ...
Wed, 30 Jun, 2021 at 4:37 PM
How to change your user details on CalTrace
Change your first name, last name, phone number, mobile number, billing address and shipping address. 1. Log in to your CalTrace account. 2. Click...
Wed, 30 Jun, 2021 at 5:02 PM
How to edit product details on CalTrace
1. Log in to your Caltrace account. 2. Click on Products, then click on the product that you wish to edit. 3. On the product details section, you can...
Wed, 7 Jul, 2021 at 1:33 PM
How to reset your CalTrace password
If your details were migrated over from our older system (My Andatech / Andatech Hub) or you forgot your password, you can reset your password easily follo...
Wed, 7 Jul, 2021 at 1:33 PM
How to change your CalTrace login email address
1. Log in to your CalTrace account. 2. Under your profile details, click on "Change" Note: Updating this will change your login and e-mail no...
Wed, 30 Jun, 2021 at 5:19 PM
How can I disable or avoid the MFA code when logging in to Caltrace? The code expires before it is delivered, which prevents me from accessing my account in a timely manner.
You may select the checkbox to avoid entering the code on future logins.  After 60 days, you will need to log in again to renew access for an additional...
Tue, 20 Jan, 2026 at 1:55 PM