General Air Purifier FAQs

How often do I need to change air purifier filters?
For normal (6-8 hours, daily) usage - every 12 months For frequent (<8 hours daily) usage - every 6 months ION390 3-in-1 filter Every 6-12 months d...
Tue, 20 Jul, 2021 at 12:52 PM
Do air purifiers generate ozone?
Almost all electrical appliances&nbsp;will produce some small amount of ozone. However, an air purifier is&nbsp;NOT an ozone generator machin...
Tue, 20 Jul, 2021 at 12:53 PM
Ozone vs Negative Ions
Negative ionizers should not be confused as ozone generators, even though both devices are air cleaning machines. A negative ion is an oxygen atom&nb...
Tue, 20 Jul, 2021 at 12:59 PM
Why is the ION900PRO Ionmax+ Aire /1000PRO Ionmax+ Aire X not powering on?
If the air purifier is not turning on, please perform the following checks: Power Supply Confirm that the wall outlet is functioning properly by testin...
Wed, 20 May, 2026 at 5:12 PM