Andatech Support

General Air Purifier FAQs 4

• How often do I need to change air purifier filters?
• Do air purifiers generate ozone?
• Ozone vs Negative Ions
• Why is the ION900PRO Ionmax+ Aire /1000PRO Ionmax+ Aire X not powering on?

Ionmax Breeze ION420 5

• ION420 Power or replacing filter light is blinking
• Where is the ION420 ioniser located?
• How much carbon is there in the ION420 filters?
• What is the Clean Air Delivery Rate CADR of ION420
• Can I switch off the UV-C light on the ION420

Ionmax ION401 Ionic Air Purifier 8

• ION401 is making noise when UV light is on
• ION401 produces static noise
• Cleaning light switched on (even after cleaning)
• ION401 blades are sticky
• ION401 UV light is not on

View all 8

Ionmax ION390 Air Purifier 7

• ION390 HEPA light is still on after replacing filters
• The control panel (LCD) of ION390 appears pixelated or blacked out.
• How often should I change the filters in the ION390?
• How much ions does the ION390 produces?
• Where is the ION390 air quality sensor located?

View all 7

Ionmax ION330 Air Purifier 6

• Is UV lamp in ION330 replaceable?
• Does the ION330 produce ozone?
• Does the ION330 have an ionic filter?
• What is the coverage area of ION330?
• What is the power input of ION330?

View all 6

Coway 1018F Classic 7

• How often do the Coway 1018F filters need to be replaced?
• Coway 1018F pollution level indicator doesn't change or is continuously high or low
• No air / breeze coming out of Coway 1018F
• Coway 1018F air speed doesn't change
• Coway 1018F air speed is low

View all 7

Coway 1516D Storm 7

• How often do the Coway 1516D filters need to be replaced?
• No air / breeze coming out of Coway 1516D
• Coway 1516D air speed is low
• Coway 1516D air cleaning level (Low / Mid / High) doesn't change
• Coway 1516D pollution level indicator doesn't change or is continuously high or low

View all 7

Ionmax ION430 Air Purifier 1

• ION430 filter dimensions

Ionmax Breeze Plus ION422 4

• How to enable Wi-Fi on the Ionmax Breeze Plus ION422
• How to connect Ionmax Breeze Plus ION422 to Ionmax app on AP mode (Android)
• What should you do if the filter replacement indicator on the Ionmax Breeze Plus ION422 Smart Air Purifier remains ON even after installing a new filter?
• What does the PM2.5 air quality indicator on the Ionmax Breeze Plus Smart Air Purifier display, and how do the different color indicators reflect air quality levels?

Ionmax Lavish Plus ION530 Smart Antibacterial HEPA Air Purifier Air Purifier 2

• Why the IONMAX ION530 Air Purifier not powering on?
• How do you reset the filter replacement indicator after installing a new filter on the device Ionmax Lavish Plus ION530 Air Purifier, and what signal shows that the reset was successful?

Air Purifier Filter Subscription 1

• How can I update details in my filter subscription?

Ionmax Lavish ION350 Smart Antibacterial HEPA Air Purifier 3

• Steps to replace the filter and reset the indicator for the Ionmax Lavish ION350
• How do I reset the filter replacement indicator after installing a new filter for Ionmax Lavish Plus HEPA Air Purifier?
• How long is the filter life and how often do the filters of the Ionmax Lavish Plus ION530 Air Purifier need to be replaced for optimal performance?

Ionmax+ Aire X ( ION1000PRO) 5

• What filtration stages does Ionmax+ Aire X ( ION1000PRO) use?
• How loud is Ionmax+ Aire X ( ION1000PRO) during operation?
• What room size is the Ionmax+ Aire X ( ION1000PRO) suitable for?
• What is the Clean Air Delivery Rate (CADR) of Ionmax+ Aire X ( ION1000PRO)?
• Does Ionmax+ Aire X ( ION1000PRO) have smart features or app control?

ION900PRO Ionmax+ Aire / 1000PRO Ionmax+ Aire X 1

• Why does the ION900PRO Ionmax+ Aire / 1000PRO Ionmax+ Aire X turn off by itself after a few hours?